DEVOLUCIONES

BOUTIQUE CAMPING RETURNS

If you wish to return or exchange your purchase you must submit the below return form within 14 days of receiving your product/s. You can call us on +44 (0)20 3319 1315 if you have further questions.

Please note we do not offer a free returns service; you are required to pay for any unwanted return or alternatively you can use our renegotiated courier services. Please contact us for return address and ensure to include your customer order details with the package, as we are unable to process the returned goods without this information. Before returning your purchase, please ensure the goods are in the same condition as they were originally sent. Unwanted products must be returned in a fully resalable condition, which includes being in the original, unmarked and undamaged packaging. Product must not have been used or assembled in any way. We do not accept responsibility for items lost or damaged in transit back to us, we recommend that you get proof of postage for any returns arranged by yourself. All returned items will undergo a full Quality Control check and Boutique Camping Supplies Ltd retains the right to refuse a refund on any item deemed not to be resalable after the check. Once we have received the item and confirmed that it is unused, we will issue a full refund, replacement or exchange, excluding the cost of shipping for both directions for unwanted items. Refunds will be issued within 5 working days from confirmation date and may take up to 5 days to arrive to your account after that.