FAQs

Boutique Camping Supplies Limited are licensed credit brokers "Licence Number 757768 ". Credit is subject to status and available to permanent UK residents only. Finance will be provided by Klarna Financial Services UK Limited (“Klarna”), 10 York Road, London SE1 7ND, United Kingdom (additional contact details at https://www.klarna.com/uk/customer-service/), is registered at Companies House under registration number 14290857. Klarna Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority (firm reference number 987889), including for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna provides both regulated and unregulated products. retailer Boutique Camping Supplies Limited t/a Boutique Camping. Written terms available on request. Credit provided subject to age and status.

PLEASE NOTE: Klarna Financial Services is for private users only, for trade finance options please contact us directly.

Simply click the ‘Finance’ button on any qualifying product page to see how you can spread the cost. A table will pop up and you can choose a Finance Option to see an illustration of what your deposit, monthly payments and total payment would be.
To purchase, add the item(s) to your basket as you would normally and simply choose ‘Pay with Finance’ to apply when you check out. You will then need to fill out your details so please have your account number, sort code, address details & your employment details with you. It will be submitted to our finance provider and you will get an instant update.

*PLEASE NOTE: No stock will be reserved for your order until your application is approved and complete, which you will be notified of via email. If an item that was part of your order goes out of stock while your application is being processed, you will need to purchase another item instead or simply cancel your finance application.*

Finance is available over 12 months and is subject to status. Applicants are required to be at least 18 years old, employed and UK resident for the last 3 years
to qualify.
Finance is only available when your order includes a TENT and needs to be over £300. With a minimum of 10% deposit.

Home delivery orders, paid with finance, can only be shipped to the address used in the finance application.
Please note that stock will not be allocated until the full application has been completed and the deposit has been received. Please allow up to 3 working days to despatch your finance order, due to application processing times.

If you are dissatisfied with our response and your agreement is regulated by the Financial Conduct Authority, you have the right to refer your complaint to the Financial Ombudsman Service, free of charge, but you must do so within six months of the date of the final response or 8 week holding letter. Further information and contact details can be found on www.financial-ombudsman.org.uk.

We are commited to treat all customers defined as vulnerable, or with the potential to become vulnerable, in a fair, clear, and respectful manner. For full details please refer to our offical Vulnerable Customer Policy, here.

To apply for finance you must be; at least 18 years of age, a permanent UK resident and in regular employment.

Orders paid by finance can only be shipped to the same billing address as your finance application. We cannot send your purchase to a different delivery address.

Items displaying the finance button will be available on finance. Total orders under £300, that do not include a minimum of x1 tent are not eligible for finance. Finance based on minimum order of £300 with 10% deposit. E.G:10% deposit (£30) and 90% finance credit (£270).

If your application is declined, you will have the option of choosing an alternative method of payment.